Cancellation, Refund & Exchange Policy

Cancellation Policy

Orders can be cancelled within 24 hours of placement by emailing us at info@k.anshika.com.
After 24 hours, the order enters processing and cannot be cancelled.

Refund Policy

We do not offer refunds once the product is sold. However, if you receive a damaged, defective, or incorrect product, please email us within 48 hours of delivery at info@k.anshika.com with clear photos and order details.

After verification, we will provide a replacement or store credit, as applicable.

Exchange Policy

Exchanges are accepted only under the following conditions:

• Clear photos and an unboxing video must be shared within 48 hours of delivery.
• If the size received is different from the order or does not match our size chart.

No Exchange Will Be Accepted If:

• Incorrect measurements were provided by you.
• You ordered the wrong size and wish to change it later.
• The product has been used, washed, or damaged after delivery.

Exchange Eligibility:

• Product must be unused and in original condition with tags intact.
• Exchange must be initiated within 5 days of receiving the product.
• Reverse pickup will be arranged if available. Otherwise, you may need to ship the item at your own cost.

Note:
All policies comply with applicable Indian consumer protection laws. We reserve the right to reject any return or exchange that does not meet the criteria above.